Welcome to Bruges Duck Store. These general terms and conditions (hereinafter referred to as “Terms”) apply to all visitors and users of our website (hereinafter referred to as “the Website”) and to all orders placed via the Website. By using the Website, you agree to these Terms.

1. Identity of the Company
Bruges Duck Store
Noordzandstraat 49, 8000 Brugge, Belgium
Tel: +32 494 11 87 81
E-mail: info@brugesduckstore.be
Company number:

2. Applicability
These Terms and Conditions apply to every offer from Bruges Duck Store and to every distance contract concluded between Bruges Duck Store and the consumer. Deviations from these Terms and Conditions are only valid if agreed in writing.

3. Offer
Bruges Duck Store offers a wide range of plastic ducks, including decorative and thematic designs. Each product is described as accurately as possible on the Website. Since the products can be handmade or unique, small variations may occur.

4. Prices
All prices on the Website are inclusive of VAT and exclusive of shipping costs, unless otherwise stated. Prices are subject to change without notice.

5. Orders and Payment
Orders will only be processed after receipt of payment. Bruges Duck Store offers various payment options, as stated on the Website. You are responsible for providing correct and complete information with your order.

6. Delivery
We do our utmost to deliver your order within the specified period. Bruges Duck Store is not liable for delays caused by external carriers. If a product is not in stock, you will be informed.

7. Returns and Right of Withdrawal
Consumers have the right to cancel an order within 14 days of receipt without giving any reason. The product must be returned unused and in the original packaging. Return costs are for the account of the consumer, unless otherwise agreed.

8. Complaints
Complaints about the execution of the agreement must be submitted fully and clearly described to Bruges Duck Store within a reasonable time via info@brugesduckstore.be. We strive to handle complaints within 14 days.

9. Intellectual Property
All content on the Website, such as texts, images, logos and product descriptions, is the property of Bruges Duck Store and protected by intellectual property rights. Use without written permission is prohibited.

10. Applicable Law and Disputes
These Terms and Conditions are exclusively governed by Belgian law. Disputes will be submitted to the competent courts in Bruges.

11. Privacy
We treat your personal data with the utmost care. Please refer to our privacy policy for more information on how we process your data.

By using the Website and placing an order, you agree to these general terms and conditions

Contact information:
Bruges Duck Store
Noordzandstraat 49, 8000 Bruges, Belgium
Tel: +32 494 11 87 81
Email: info@brugesduckstore.be